Frequently Asked Questions

Quick answers about our flexible packaging process, customization options, and ordering.

What is your minimum order quantity?

Our standard MOQ is [X] units, depending on the bag type, size, and material. We also support smaller trial orders for new customers. Contact us for details.

What is the typical lead time?

Sample lead time is [X] business days. Mass production lead time is typically [Y] weeks after artwork approval.

Can I order samples before placing a large order?

Yes. We recommend ordering production-quality samples to validate material, print, size, and seal quality before full production.

Can you print my logo and artwork?

Yes. We accept AI, PDF, EPS, and high-resolution PNG/JPG files. Our team can also guide you on print-ready artwork setup.

Are your materials food-safe?

Yes. We use FDA-compliant materials suitable for food contact applications.

Do you offer recyclable packaging?

Yes. We offer recyclable mono-material structures and other sustainable options. Let us know your environmental goals.

Do you ship to the United States?

Yes. We regularly ship to U.S. ports and can coordinate sea or air freight based on your timeline.

What payment terms do you accept?

We typically accept [payment terms]. Details will be included in your formal quote.

Still Have Questions?

Our team is happy to help. Send us your question or request a quote.

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